Privacy Policy
This policy describes the ways we collect, store, use and protect your personal information. You accept this policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on our website or through any other means. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website.
Our Newsletter
Our Newsletter respects your privacy and comes with butons to forward the newsletter to other people, change your preferences or to unsubscribe at any time.
How we collect information about you
When you visit the Monovans website or use the Monovans Services, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
If you open an account or use the Monovans Services, we may collect the following types of information:
* Contact information - your name, address, phone, email, Skype ID and other similar information.
* Financial information - the full bank account numbers and/or credit card numbers that you link to your PayPal account or give us when you use the PayPal Services.
Before permitting you to use the PayPal Services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
When you are using Monovans Services, we collect information about your transactions and your other activities on our website or using the PayPal Services and we may collect information about your computer or other access device for fraud prevention purposes.
How we use cookies
When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. We and our service providers also use cookies to customize the Monovans Services, content and advertising; measure promotional effectiveness, and promote trust and safety.
We send a "session cookie" to your computer when you log in to your account or otherwise use the Monovan account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.
You may encounter cookies from third parties when using Monovans Services on websites that we do not control (for example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie placed by that web page or application.)
Back to top
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in Canada and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable Canadian regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
* provide the Monovans Services and customer support you request;
* process transactions and send notices about your transactions
* resolve disputes, collect fees, and troubleshoot problems;
* prevent potentially prohibited or illegal activities, and enforce our User Agreement;
* customize, measure, and improve the Monovans Services and the content and layout of our website and applications;
* deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
* compare information for accuracy and verify it with third parties.
Marketing
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Monovans Services, content and advertising. If you don't wish to receive advertising from us simply indicate your preference by logging into your account and going to the Profile subtab under the My Account tab and adjusting your preferences under Account Information, or by following the directions provided with the communication or advertisement.
Back to top
How we share personal information with other PayPal users
To process your payments, we may share some of your personal information with the company that you are requesting handle yoiur payment.
How we share personal information with other parties
We may share your personal information with:
* Service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing, and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
* Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
* Law enforcement, government officials, or other third parties when
o we are compelled to do so by a subpoena, court order or similar legal procedure
o we need to do so to comply with law or credit card rules
o we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.
* Other third parties with your consent or direction to do so.
Monovans will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.
How you can restrict PayPal from sharing your personal information
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your account and clicking the Profile subtab under the My Account tab.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by writing to us at Monovans 149 Bayfield St Barrie Onario, Canada attn Peter Monovan President